I recently ordered from airsoft market a Tanaka m24: Airsoft Order Quo-60901148692878921
1. First they say they have it in stock:
May 27,2006
Dear David,
Thank you for your interest on our products.
The model that you want is available and please settle the payment through paypal.
We will process the transaction for you after we got our bank confirmation.
If you have any query, please feel free to contact me.
Thank very much.
Regards,
Jill
Airsoft Market
2. So I send them an instant payment via paypal:
Dear David Chou,
Your payment for $387.15 USD to
sales@airsoftmarket.com has been sent.
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Payment Details
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Amount: $387.15 USD
Transaction ID: xxxxxxxxxxxxxxxxxR
Subject: Tanaka M24 Military (PCS version)
Note:
Please make sure the gun is functioning, and does not have any defects or
scratches on it before it is shipped.
View the details of this transaction online at:
https://www.paypal.com/us/xxx/id=xxxxxxxxxxxxxxxxxxR----------------------------------------------------------------
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3. I write them one email each day trying to figure out why they haven't sent me anything confirming my payment and by the 30th,I haven't heard anything from them for 3 days, so I call them up and see if they have recieved my payment. They say they have not and they need to check and send me this email:
May, 30, 2006
Dear David,
I am sorry to make you wait and I am now checking with my computer.
I will let you know ASAP
Sorry for any inconvenience caused.
Thank you very much.
Regards,
Jill
Airsoft Market
4. The following night I give them another call and Jill says she forgot to check. They send me this:
May 30, 2006
Dear David,
Sorry to make you wait since we still have problems in our Email
I will reply to you ASAP
Sorry that tomorrow is our day off.
I will get to you later.
IF you have any query, please feel free to contact me.
Regards,
Jill
Airsoft Market
5. I call them again on the night of June 1 asking why it is taking them a week to check paypal online which takes 5 min. just to confirm my payment. Jill says she will do what she can, and sends me this:
June 1, 2006
Dear David,
Thanks for your payment.?Your order will ship to you within three days.
Pls note that we will paint the orange color in the muzzle of barrel.?I will confirm the charge to you tomorrow.
Best regards,
Jill
Airsoft Market
6. Next day I get this email telling me the m24 is out of stock:
June 2, 2006
Dear David,
I am sorry to make you wait and I am also sorry that we do not have stock for TA-OG001, but we do have TA-OG0002.
Do you want to change the model?
I am looking forward to hearing from you.
Thank you very much.
Regards,
Jill
Airsoft Market
I call them up again, to see what was going on, informed them I don't want the tanaka m700p instead of the m24. Jill says to give her until Monday to see if she can locate an m24 for me.
8. Monday comes and I get this in my email:
June 5, 2006
Dear David,
I am sorry to inform you that we cannot find the goods that you want.
I am so sorry for that AND we will make you a refuse within days.
If you have any query, please feel free to contact me.
Thank you very much.
Regards,
Jill
Airsoft Market
9. I am still waiting for my refund. It is now June 5th. Within days is apparently longer than I thought it would be. Order from Airsoft Market if you want, but don't expect them to be quick about anything. I'll let you know if they ever refund my money back.
