Print

[the roob]

Apparently, when we ordered 6 Kalash AK74s from RSOV, they were so excited to ship them that they NEGLECTED to apply blaze orange to the muzzles of the guns, and now US customs has informed us that if RSOV doesn't pay to return the items back to hong kong, they will be destroyed on December 25th.

merry christmas.

RSOV is not returning Emails over the last two days, and I cant find a phone number for them. 

The shipping on this package was like 200 dollars.  If RSOV decides it's not profitable to get thier merchandise back, they could let Customs destroy our guns!  we could possibly be out of pocket 500 dollars (the total cost)  or 200 (the shipping)  or RSOV could pony up the shipping charges to fix the mistake they made.   We wont know until RSOV decides to email us back. If they wait too long...well

merry christmas. :|

All this because someone decided not to paint the stinking barrels orange.  Did they think the laws stopped applying when you buy more than one at a time??? 

I would reccommend not buying bulk from them.  It's more trouble than its worth.   Had I not bothered to get in on this group order, I could have bought the same gun from gunnerairsoft or WGC for almost the same price and I would not be having this problem BECAUSE THOSE HK RETAILERS KNOW THE LAWS ABOUT IMPORTING AIRSOFT RIFLES TO THE US!

rant over, I'll let you know how it turns out.

[Grim09]

Wow. That REALLY sucks man. I hope it turns out alright in time for christmas. There's probably a reason for this, but would it trouble customs so much as to just put the orange on themselves? Jeez, and destroying them on the 25th is pretty heartless. Good luck with getting your guns.

[chopper731]

Thats terrible. Have you tried talking to somebody of high standing at customs?  You might be able to get them to do at least something.

[the roob]

Well good news, we (meaning the guy whos card this is all on, not me exactly)  got ahold of Keith at RSOV and he's comitted to working with us on fixing the error.   

the problem was not the orange barrels problem as we originally thought, it is some paper work issue (the email we got from ups insinuated they weren't properly marked, but I guess that means paperwork as well as orange tips)


So everything will be settled, just maybe not in time to go under the tree.   I would say RSOV is doing everything in their power so far to get everything straightened out and aside from the time zone shift that makes everything seem to take forever, all will be well and good when this is finally over.

[chopper731]

That is great to hear and I will have to remember that next time I make an over seas order. Glad everything is being worked out for ya.

[thedevastator54]

Good luck, i was going to say post this at airsoft news and arnies ,then it'd get some real attention

[the roob]

Well apparently my partner here tracked down keith on Arnies and thats how we got ahold of him to sort the mess out. He's a member over there and got up with us to fix the problem as soon as we found him.

good guy too.

[Pariah_KOHLM]

Something is really wrong here. WHEN did you get notified that your weapons were seized? The reason I ask is because US CUSTOMS (via the UPS customs agents assigned to their inspections) takes 3-15 days to inform you that your kit has been seized. At this time you should recieve hard copy confirmation that your kit is being held, with a solid reason as to what is exactly wrong with it. Then you have 45 days to respond to this with a form stating that you either wish to personally modify the kit to conform with US law and pay whatever impound fee your kit may have incurred, you wish to forfeit the items to the custody of the government OR you wish to go to court to fight the seizure.

Items held when shipped through UPS are always expedited through Customs process by that parcel agency. They (UPS) GUARANTY via their shipping agreement on their own website that they will contact you and allow you to decide what your wish to do over the seizure (modify, forfeit or fight in court) right after it happens. For customs to say they are going to destroy your items in such short order is AGAINST FEDERAL LAW unless you have already signed papers stating that you remand the items over to the government in forfeiture. You have 45 days MINIMUM to start the process of attempting to recover the goods. They also do not do any neutralization (incinerations) on the 25th of December, the 1st of January, any federal holiday nor US Customs and Border Patrol Inception Day (May 28th 1924), so your items would have been withheld for the next incineration date in any event.

Whenever you are presented with a notice of seizure from Customs, copy it via scanner and send the images to RSOV and they will work to fix the problems.

As a note, I know a lot about The US Customs and Border Patrol/Protection Agency because of a morbid fascination I developed for the agency upon finding out on my 12th birthday that they were founded on May 28th...my birthday, from my Ex-Cop uncle who now works for...you guessed it...The US Customs and Border Protection. If you ever need help dealing with them, PM me.

[PrinceOfPwn]

.and now US customs has informed us that if RSOV doesn't pay to return the items back to hong kong, they will be destroyed on December 25th.

merry christmas.
 

You'd think they'd have a heart and not do it on christmas day.

[TheRealThing]

Give us an update of whatever happens.
What a story lol.

[Squeezeme]

Customs can be a real pain man. I have flown on a plane over 30 times, and man can some of them be mean. I hate waiting through all the questions that they ask you when you are in an airport. Not all of them are jerks, I mean there are some nice ones, but there can be jerks. Some are also stupid. I won't get into detail, but to destroy all the guns on Christmas, that sucks. I can't believe the company made such a stupid error, but I am glad to hear they are fixing it Roob. Hope all turns out well, get back to us.

[loneranger]

So roob what happened? Did you get them or did they get destroyed or what? Sorry to hear that too :-/